Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 09988
VM0009988Goldmember9988@example.test · +601110009988 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,633
Current loyalty balance
Lifetime Spend
RM 3,291
Across 42 visits
Total Visits
42
Since 2024-04-25
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
159d
2026-05-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,633 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 10
Outlet purchase
2026-04-21 · Member activity · RM 70.50
App session
2026-04-09 · OPLUMO Outlet 10
Points credited
2026-03-28 · Member activity · RM 79.90
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 10
Outlet purchase
2026-03-04 · Member activity · RM 89.30
Points credited
2026-02-20 · OPLUMO Outlet 10
Outlet purchase
2026-02-08 · Member activity · RM 98.70