Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 09973
VM0009973Goldmember9973@example.test · +601110009973 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
4,259
Current loyalty balance
Lifetime Spend
RM 5,324
Across 42 visits
Total Visits
42
Since 2024-09-19
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,259 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 12
Outlet purchase
2026-09-15 · Member activity · RM 99.00
App session
2026-09-03 · OPLUMO Outlet 12
Points credited
2026-08-22 · Member activity · RM 112.20
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 12
Outlet purchase
2026-07-29 · Member activity · RM 125.40
Points credited
2026-07-17 · OPLUMO Outlet 12
Outlet purchase
2026-07-05 · Member activity · RM 138.60