Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09960
VM0009960Silvermember9960@example.test · +601110009960 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
1,893
Current loyalty balance
Lifetime Spend
RM 2,366
Across 29 visits
Total Visits
29
Since 2025-04-28
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,893 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 16
Outlet purchase
2026-09-02 · Member activity · RM 61.50
App session
2026-08-21 · OPLUMO Outlet 16
Points credited
2026-08-09 · Member activity · RM 69.70
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 16
Outlet purchase
2026-07-16 · Member activity · RM 77.90
Points credited
2026-07-04 · OPLUMO Outlet 16
Outlet purchase
2026-06-22 · Member activity · RM 86.10