Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00996
VM0000996Silvermember996@example.test · +601110000996 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,604
Current loyalty balance
Lifetime Spend
RM 2,006
Across 28 visits
Total Visits
28
Since 2025-02-12
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
118d
2026-06-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,604 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 11
Outlet purchase
2026-06-01 · Member activity · RM 48.75
App session
2026-05-20 · OPLUMO Outlet 11
Points credited
2026-05-08 · Member activity · RM 55.25
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 11
Outlet purchase
2026-04-14 · Member activity · RM 61.75
Points credited
2026-04-02 · OPLUMO Outlet 11
Outlet purchase
2026-03-21 · Member activity · RM 68.25