Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 09955
VM0009955Silvermember9955@example.test · +601110009955 · Preferred outlet: OPLUMO Outlet 11
WeekendApp User
Consent Status
Opted Out
Points Balance
2,143
Current loyalty balance
Lifetime Spend
RM 2,679
Across 37 visits
Total Visits
37
Since 2024-07-16
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,143 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 11
Outlet purchase
2026-04-13 · Member activity · RM 68.25
App session
2026-04-01 · OPLUMO Outlet 11
Points credited
2026-03-20 · Member activity · RM 77.35
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 11
Outlet purchase
2026-02-24 · Member activity · RM 86.45
Points credited
2026-02-12 · OPLUMO Outlet 11
Outlet purchase
2026-01-31 · Member activity · RM 95.55