Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09945
VM0009945Goldmember9945@example.test · +601110009945 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
3,932
Current loyalty balance
Lifetime Spend
RM 4,916
Across 31 visits
Total Visits
31
Since 2025-03-08
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,932 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 1
Outlet purchase
2026-08-18 · Member activity · RM 104.25
App session
2026-08-06 · OPLUMO Outlet 1
Points credited
2026-07-25 · Member activity · RM 118.15
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 1
Outlet purchase
2026-07-01 · Member activity · RM 132.05
Points credited
2026-06-19 · OPLUMO Outlet 1
Outlet purchase
2026-06-07 · Member activity · RM 145.95