Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 09939
VM0009939Goldmember9939@example.test · +601110009939 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted In
Points Balance
3,540
Current loyalty balance
Lifetime Spend
RM 4,426
Across 36 visits
Total Visits
36
Since 2024-12-14
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,540 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 12
Outlet purchase
2026-08-24 · Member activity · RM 96.00
App session
2026-08-12 · OPLUMO Outlet 12
Points credited
2026-07-31 · Member activity · RM 108.80
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 12
Outlet purchase
2026-07-07 · Member activity · RM 121.60
Points credited
2026-06-25 · OPLUMO Outlet 12
Outlet purchase
2026-06-13 · Member activity · RM 134.40