Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09924
VM0009924Goldmember9924@example.test · +601110009924 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,926
Current loyalty balance
Lifetime Spend
RM 3,658
Across 43 visits
Total Visits
43
Since 2024-03-18
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
179d
2026-04-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,926 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 14
Outlet purchase
2026-04-01 · Member activity · RM 69.00
App session
2026-03-20 · OPLUMO Outlet 14
Points credited
2026-03-08 · Member activity · RM 78.20
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 14
Outlet purchase
2026-02-12 · Member activity · RM 87.40
Points credited
2026-01-31 · OPLUMO Outlet 14
Outlet purchase
2026-01-19 · Member activity · RM 96.60