Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 09922
VM0009922Silvermember9922@example.test · +601110009922 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,337
Current loyalty balance
Lifetime Spend
RM 1,672
Across 27 visits
Total Visits
27
Since 2025-02-03
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
145d
2026-05-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,337 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 12
Outlet purchase
2026-05-05 · Member activity · RM 40.50
App session
2026-04-23 · OPLUMO Outlet 12
Points credited
2026-04-11 · Member activity · RM 45.90
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 12
Outlet purchase
2026-03-18 · Member activity · RM 51.30
Points credited
2026-03-06 · OPLUMO Outlet 12
Outlet purchase
2026-02-22 · Member activity · RM 56.70