Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 09910
VM0009910Platinummember9910@example.test · +601110009910 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
5,953
Current loyalty balance
Lifetime Spend
RM 7,441
Across 40 visits
Total Visits
40
Since 2024-06-18
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
141d
2026-05-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,953 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 17
Outlet purchase
2026-05-09 · Member activity · RM 121.50
App session
2026-04-27 · OPLUMO Outlet 17
Points credited
2026-04-15 · Member activity · RM 137.70
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 17
Outlet purchase
2026-03-22 · Member activity · RM 153.90
Points credited
2026-03-10 · OPLUMO Outlet 17
Outlet purchase
2026-02-26 · Member activity · RM 170.10