Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 09891
VM0009891Membermember9891@example.test · +601110009891 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
543
Current loyalty balance
Lifetime Spend
RM 679
Across 6 visits
Total Visits
6
Since 2026-01-23
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
169d
2026-04-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
543 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 15
Outlet purchase
2026-04-11 · Member activity · RM 96.75
App session
2026-03-30 · OPLUMO Outlet 15
Points credited
2026-03-18 · Member activity · RM 109.65
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 15
Outlet purchase
2026-02-22 · Member activity · RM 122.55
Points credited
2026-02-10 · OPLUMO Outlet 15
Outlet purchase
2026-01-29 · Member activity · RM 135.45