Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 09886
VM0009886Goldmember9886@example.test · +601110009886 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
2,441
Current loyalty balance
Lifetime Spend
RM 3,052
Across 20 visits
Total Visits
20
Since 2025-06-23
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
131d
2026-05-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,441 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 10
Outlet purchase
2026-05-19 · Member activity · RM 102.00
App session
2026-05-07 · OPLUMO Outlet 10
Points credited
2026-04-25 · Member activity · RM 115.60
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 10
Outlet purchase
2026-04-01 · Member activity · RM 129.20
Points credited
2026-03-20 · OPLUMO Outlet 10
Outlet purchase
2026-03-08 · Member activity · RM 142.80