Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 09878
VM0009878Membermember9878@example.test · +601110009878 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted Out
Points Balance
92
Current loyalty balance
Lifetime Spend
RM 116
Across 1 visits
Total Visits
1
Since 2026-09-13
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
92 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 2
Outlet purchase
2026-09-19 · Member activity · RM 78.75
App session
2026-09-07 · OPLUMO Outlet 2
Points credited
2026-08-26 · Member activity · RM 89.25
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 2
Outlet purchase
2026-08-02 · Member activity · RM 99.75
Points credited
2026-07-21 · OPLUMO Outlet 2
Outlet purchase
2026-07-09 · Member activity · RM 110.25