Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09876
VM0009876Goldmember9876@example.test · +601110009876 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,350
Current loyalty balance
Lifetime Spend
RM 4,188
Across 33 visits
Total Visits
33
Since 2025-02-15
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,350 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 17
Outlet purchase
2026-09-02 · Member activity · RM 81.00
App session
2026-08-21 · OPLUMO Outlet 17
Points credited
2026-08-09 · Member activity · RM 91.80
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 17
Outlet purchase
2026-07-16 · Member activity · RM 102.60
Points credited
2026-07-04 · OPLUMO Outlet 17
Outlet purchase
2026-06-22 · Member activity · RM 113.40