Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 09875
VM0009875Goldmember9875@example.test · +601110009875 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted Out
Points Balance
3,302
Current loyalty balance
Lifetime Spend
RM 4,128
Across 41 visits
Total Visits
41
Since 2024-06-08
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,302 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 16
Outlet purchase
2026-05-17 · Member activity · RM 68.25
App session
2026-05-05 · OPLUMO Outlet 16
Points credited
2026-04-23 · Member activity · RM 77.35
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 16
Outlet purchase
2026-03-30 · Member activity · RM 86.45
Points credited
2026-03-18 · OPLUMO Outlet 16
Outlet purchase
2026-03-06 · Member activity · RM 95.55