Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09873
VM0009873Goldmember9873@example.test · +601110009873 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
2,558
Current loyalty balance
Lifetime Spend
RM 3,198
Across 19 visits
Total Visits
19
Since 2025-08-09
Average Order Value
RM 155
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,558 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 14
Outlet purchase
2026-06-17 · Member activity · RM 116.25
App session
2026-06-05 · OPLUMO Outlet 14
Points credited
2026-05-24 · Member activity · RM 131.75
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 14
Outlet purchase
2026-04-30 · Member activity · RM 147.25
Points credited
2026-04-18 · OPLUMO Outlet 14
Outlet purchase
2026-04-06 · Member activity · RM 162.75