Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09870
VM0009870Membermember9870@example.test · +601110009870 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted Out
Points Balance
807
Current loyalty balance
Lifetime Spend
RM 1,010
Across 9 visits
Total Visits
9
Since 2026-05-16
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
807 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 11
Outlet purchase
2026-09-25 · Member activity · RM 110.25
App session
2026-09-13 · OPLUMO Outlet 11
Points credited
2026-09-01 · Member activity · RM 124.95
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 11
Outlet purchase
2026-08-08 · Member activity · RM 139.65
Points credited
2026-07-27 · OPLUMO Outlet 11
Outlet purchase
2026-07-15 · Member activity · RM 154.35