Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09846
VM0009846Goldmember9846@example.test · +601110009846 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
4,639
Current loyalty balance
Lifetime Spend
RM 5,799
Across 32 visits
Total Visits
32
Since 2025-03-07
Average Order Value
RM 180
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,639 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 4
Outlet purchase
2026-09-04 · Member activity · RM 135.00
App session
2026-08-23 · OPLUMO Outlet 4
Points credited
2026-08-11 · Member activity · RM 153.00
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 4
Outlet purchase
2026-07-18 · Member activity · RM 171.00
Points credited
2026-07-06 · OPLUMO Outlet 4
Outlet purchase
2026-06-24 · Member activity · RM 189.00