Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09825
VM0009825Silvermember9825@example.test · +601110009825 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
1,012
Current loyalty balance
Lifetime Spend
RM 1,266
Across 9 visits
Total Visits
9
Since 2025-11-29
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
170d
2026-04-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,012 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 17
Outlet purchase
2026-04-10 · Member activity · RM 100.50
App session
2026-03-29 · OPLUMO Outlet 17
Points credited
2026-03-17 · Member activity · RM 113.90
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 17
Outlet purchase
2026-02-21 · Member activity · RM 127.30
Points credited
2026-02-09 · OPLUMO Outlet 17
Outlet purchase
2026-01-28 · Member activity · RM 140.70