Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00981
VM0000981Goldmember981@example.test · +601110000981 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
3,017
Current loyalty balance
Lifetime Spend
RM 3,772
Across 28 visits
Total Visits
28
Since 2025-02-01
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,017 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 13
Outlet purchase
2026-05-21 · Member activity · RM 119.25
App session
2026-05-09 · OPLUMO Outlet 13
Points credited
2026-04-27 · Member activity · RM 135.15
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 13
Outlet purchase
2026-04-03 · Member activity · RM 151.05
Points credited
2026-03-22 · OPLUMO Outlet 13
Outlet purchase
2026-03-10 · Member activity · RM 166.95