Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09804
VM0009804Membermember9804@example.test · +601110009804 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
351
Current loyalty balance
Lifetime Spend
RM 440
Across 4 visits
Total Visits
4
Since 2026-08-03
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
351 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 13
Outlet purchase
2026-09-14 · Member activity · RM 80.25
App session
2026-09-02 · OPLUMO Outlet 13
Points credited
2026-08-21 · Member activity · RM 90.95
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 13
Outlet purchase
2026-07-28 · Member activity · RM 101.65
Points credited
2026-07-16 · OPLUMO Outlet 13
Outlet purchase
2026-07-04 · Member activity · RM 112.35