Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 09800
VM0009800Membermember9800@example.test · +601110009800 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
239
Current loyalty balance
Lifetime Spend
RM 299
Across 4 visits
Total Visits
4
Since 2026-07-08
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
239 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 9
Outlet purchase
2026-08-19 · Member activity · RM 57.75
App session
2026-08-07 · OPLUMO Outlet 9
Points credited
2026-07-26 · Member activity · RM 65.45
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 9
Outlet purchase
2026-07-02 · Member activity · RM 73.15
Points credited
2026-06-20 · OPLUMO Outlet 9
Outlet purchase
2026-06-08 · Member activity · RM 80.85