Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09792
VM0009792Goldmember9792@example.test · +601110009792 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
2,499
Current loyalty balance
Lifetime Spend
RM 3,125
Across 18 visits
Total Visits
18
Since 2025-11-05
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,499 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 1
Outlet purchase
2026-08-26 · Member activity · RM 112.50
App session
2026-08-14 · OPLUMO Outlet 1
Points credited
2026-08-02 · Member activity · RM 127.50
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 1
Outlet purchase
2026-07-09 · Member activity · RM 142.50
Points credited
2026-06-27 · OPLUMO Outlet 1
Outlet purchase
2026-06-15 · Member activity · RM 157.50