Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09780
VM0009780Membermember9780@example.test · +601110009780 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
200
Current loyalty balance
Lifetime Spend
RM 250
Across 2 visits
Total Visits
2
Since 2026-09-17
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
200 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 6
Outlet purchase
2026-09-23 · Member activity · RM 90.75
App session
2026-09-11 · OPLUMO Outlet 6
Points credited
2026-08-30 · Member activity · RM 102.85
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 6
Outlet purchase
2026-08-06 · Member activity · RM 114.95
Points credited
2026-07-25 · OPLUMO Outlet 6
Outlet purchase
2026-07-13 · Member activity · RM 127.05