Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09774
VM0009774Silvermember9774@example.test · +601110009774 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted Out
Points Balance
1,216
Current loyalty balance
Lifetime Spend
RM 1,520
Across 23 visits
Total Visits
23
Since 2025-05-07
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
124d
2026-06-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,216 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 17
Outlet purchase
2026-05-26 · Member activity · RM 44.25
App session
2026-05-14 · OPLUMO Outlet 17
Points credited
2026-05-02 · Member activity · RM 50.15
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 17
Outlet purchase
2026-04-08 · Member activity · RM 56.05
Points credited
2026-03-27 · OPLUMO Outlet 17
Outlet purchase
2026-03-15 · Member activity · RM 61.95