Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 09749
VM0009749Goldmember9749@example.test · +601110009749 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,513
Current loyalty balance
Lifetime Spend
RM 3,141
Across 23 visits
Total Visits
23
Since 2025-08-30
Average Order Value
RM 113
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,513 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 9
Outlet purchase
2026-09-18 · Member activity · RM 84.75
App session
2026-09-06 · OPLUMO Outlet 9
Points credited
2026-08-25 · Member activity · RM 96.05
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 9
Outlet purchase
2026-08-01 · Member activity · RM 107.35
Points credited
2026-07-20 · OPLUMO Outlet 9
Outlet purchase
2026-07-08 · Member activity · RM 118.65