Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 09745
VM0009745Silvermember9745@example.test · +601110009745 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,161
Current loyalty balance
Lifetime Spend
RM 2,702
Across 36 visits
Total Visits
36
Since 2024-08-11
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
159d
2026-05-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,161 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 5
Outlet purchase
2026-04-21 · Member activity · RM 46.50
App session
2026-04-09 · OPLUMO Outlet 5
Points credited
2026-03-28 · Member activity · RM 52.70
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 5
Outlet purchase
2026-03-04 · Member activity · RM 58.90
Points credited
2026-02-20 · OPLUMO Outlet 5
Outlet purchase
2026-02-08 · Member activity · RM 65.10