Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 09736
VM0009736Membermember9736@example.test · +601110009736 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
490
Current loyalty balance
Lifetime Spend
RM 613
Across 13 visits
Total Visits
13
Since 2026-03-05
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
2d
2026-10-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
490 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 13
Outlet purchase
2026-09-25 · Member activity · RM 33.75
App session
2026-09-13 · OPLUMO Outlet 13
Points credited
2026-09-01 · Member activity · RM 38.25
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 13
Outlet purchase
2026-08-08 · Member activity · RM 42.75
Points credited
2026-07-27 · OPLUMO Outlet 13
Outlet purchase
2026-07-15 · Member activity · RM 47.25