Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00972
VM0000972Silvermember972@example.test · +601110000972 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,127
Current loyalty balance
Lifetime Spend
RM 2,660
Across 26 visits
Total Visits
26
Since 2025-04-05
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,127 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 4
Outlet purchase
2026-06-17 · Member activity · RM 71.25
App session
2026-06-05 · OPLUMO Outlet 4
Points credited
2026-05-24 · Member activity · RM 80.75
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 4
Outlet purchase
2026-04-30 · Member activity · RM 90.25
Points credited
2026-04-18 · OPLUMO Outlet 4
Outlet purchase
2026-04-06 · Member activity · RM 99.75