Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 09715
VM0009715Silvermember9715@example.test · +601110009715 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
2,294
Current loyalty balance
Lifetime Spend
RM 2,869
Across 16 visits
Total Visits
16
Since 2025-12-03
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,294 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 9
Outlet purchase
2026-08-18 · Member activity · RM 108.75
App session
2026-08-06 · OPLUMO Outlet 9
Points credited
2026-07-25 · Member activity · RM 123.25
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 9
Outlet purchase
2026-07-01 · Member activity · RM 137.75
Points credited
2026-06-19 · OPLUMO Outlet 9
Outlet purchase
2026-06-07 · Member activity · RM 152.25