Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09714
VM0009714Goldmember9714@example.test · +601110009714 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted Out
Points Balance
3,628
Current loyalty balance
Lifetime Spend
RM 4,535
Across 35 visits
Total Visits
35
Since 2025-01-12
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,628 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 8
Outlet purchase
2026-09-04 · Member activity · RM 109.50
App session
2026-08-23 · OPLUMO Outlet 8
Points credited
2026-08-11 · Member activity · RM 124.10
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 8
Outlet purchase
2026-07-18 · Member activity · RM 138.70
Points credited
2026-07-06 · OPLUMO Outlet 8
Outlet purchase
2026-06-24 · Member activity · RM 153.30