Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 09710
VM0009710Goldmember9710@example.test · +601110009710 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
2,625
Current loyalty balance
Lifetime Spend
RM 3,282
Across 35 visits
Total Visits
35
Since 2024-12-26
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,625 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 4
Outlet purchase
2026-08-18 · Member activity · RM 60.00
App session
2026-08-06 · OPLUMO Outlet 4
Points credited
2026-07-25 · Member activity · RM 68.00
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 4
Outlet purchase
2026-07-01 · Member activity · RM 76.00
Points credited
2026-06-19 · OPLUMO Outlet 4
Outlet purchase
2026-06-07 · Member activity · RM 84.00