Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 09676
VM0009676Platinummember9676@example.test · +601110009676 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,709
Current loyalty balance
Lifetime Spend
RM 7,136
Across 42 visits
Total Visits
42
Since 2024-05-07
Average Order Value
RM 180
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
147d
2026-05-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,709 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 4
Outlet purchase
2026-05-03 · Member activity · RM 135.00
App session
2026-04-21 · OPLUMO Outlet 4
Points credited
2026-04-09 · Member activity · RM 153.00
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 4
Outlet purchase
2026-03-16 · Member activity · RM 171.00
Points credited
2026-03-04 · OPLUMO Outlet 4
Outlet purchase
2026-02-20 · Member activity · RM 189.00