Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 00967
VM0000967Goldmember967@example.test · +601110000967 · Preferred outlet: OPLUMO Outlet 16
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,581
Current loyalty balance
Lifetime Spend
RM 3,227
Across 35 visits
Total Visits
35
Since 2025-01-12
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,581 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 16
Outlet purchase
2026-09-04 · Member activity · RM 80.25
App session
2026-08-23 · OPLUMO Outlet 16
Points credited
2026-08-11 · Member activity · RM 90.95
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 16
Outlet purchase
2026-07-18 · Member activity · RM 101.65
Points credited
2026-07-06 · OPLUMO Outlet 16
Outlet purchase
2026-06-24 · Member activity · RM 112.35