Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09669
VM0009669Membermember9669@example.test · +601110009669 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
885
Current loyalty balance
Lifetime Spend
RM 1,107
Across 11 visits
Total Visits
11
Since 2025-11-08
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
155d
2026-05-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
885 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 14
Outlet purchase
2026-04-25 · Member activity · RM 61.50
App session
2026-04-13 · OPLUMO Outlet 14
Points credited
2026-04-01 · Member activity · RM 69.70
Win-back campaign delivered
2026-03-20 · OPLUMO Outlet 14
Outlet purchase
2026-03-08 · Member activity · RM 77.90
Points credited
2026-02-24 · OPLUMO Outlet 14
Outlet purchase
2026-02-12 · Member activity · RM 86.10