Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 09661
VM0009661Silvermember9661@example.test · +601110009661 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,069
Current loyalty balance
Lifetime Spend
RM 2,587
Across 17 visits
Total Visits
17
Since 2025-08-28
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
119d
2026-06-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,069 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 6
Outlet purchase
2026-05-31 · Member activity · RM 108.75
App session
2026-05-19 · OPLUMO Outlet 6
Points credited
2026-05-07 · Member activity · RM 123.25
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 6
Outlet purchase
2026-04-13 · Member activity · RM 137.75
Points credited
2026-04-01 · OPLUMO Outlet 6
Outlet purchase
2026-03-20 · Member activity · RM 152.25