Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09660
VM0009660Silvermember9660@example.test · +601110009660 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,033
Current loyalty balance
Lifetime Spend
RM 1,292
Across 11 visits
Total Visits
11
Since 2025-11-30
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
133d
2026-05-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,033 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 5
Outlet purchase
2026-05-17 · Member activity · RM 93.00
App session
2026-05-05 · OPLUMO Outlet 5
Points credited
2026-04-23 · Member activity · RM 105.40
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 5
Outlet purchase
2026-03-30 · Member activity · RM 117.80
Points credited
2026-03-18 · OPLUMO Outlet 5
Outlet purchase
2026-03-06 · Member activity · RM 130.20