Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09636
VM0009636Membermember9636@example.test · +601110009636 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
835
Current loyalty balance
Lifetime Spend
RM 1,045
Across 13 visits
Total Visits
13
Since 2026-01-25
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
835 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 15
Outlet purchase
2026-08-17 · Member activity · RM 54.00
App session
2026-08-05 · OPLUMO Outlet 15
Points credited
2026-07-24 · Member activity · RM 61.20
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 15
Outlet purchase
2026-06-30 · Member activity · RM 68.40
Points credited
2026-06-18 · OPLUMO Outlet 15
Outlet purchase
2026-06-06 · Member activity · RM 75.60