Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 09629
VM0009629Membermember9629@example.test · +601110009629 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
483
Current loyalty balance
Lifetime Spend
RM 605
Across 12 visits
Total Visits
12
Since 2025-10-09
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
483 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 8
Outlet purchase
2026-04-13 · Member activity · RM 42.75
App session
2026-04-01 · OPLUMO Outlet 8
Points credited
2026-03-20 · Member activity · RM 48.45
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 8
Outlet purchase
2026-02-24 · Member activity · RM 54.15
Points credited
2026-02-12 · OPLUMO Outlet 8
Outlet purchase
2026-01-31 · Member activity · RM 59.85