Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09618
VM0009618Membermember9618@example.test · +601110009618 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
812
Current loyalty balance
Lifetime Spend
RM 1,015
Across 18 visits
Total Visits
18
Since 2025-10-20
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
48d
2026-08-22
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
812 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 14
Outlet purchase
2026-08-10 · Member activity · RM 49.50
App session
2026-07-29 · OPLUMO Outlet 14
Points credited
2026-07-17 · Member activity · RM 56.10
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 14
Outlet purchase
2026-06-23 · Member activity · RM 62.70
Points credited
2026-06-11 · OPLUMO Outlet 14
Outlet purchase
2026-05-30 · Member activity · RM 69.30