Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 09617
VM0009617Silvermember9617@example.test · +601110009617 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
1,289
Current loyalty balance
Lifetime Spend
RM 1,612
Across 24 visits
Total Visits
24
Since 2025-08-19
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
2d
2026-10-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,289 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 13
Outlet purchase
2026-09-25 · Member activity · RM 58.50
App session
2026-09-13 · OPLUMO Outlet 13
Points credited
2026-09-01 · Member activity · RM 66.30
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 13
Outlet purchase
2026-08-08 · Member activity · RM 74.10
Points credited
2026-07-27 · OPLUMO Outlet 13
Outlet purchase
2026-07-15 · Member activity · RM 81.90