Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 09611
VM0009611Silvermember9611@example.test · +601110009611 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
1,794
Current loyalty balance
Lifetime Spend
RM 2,243
Across 24 visits
Total Visits
24
Since 2025-04-20
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
123d
2026-06-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,794 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 7
Outlet purchase
2026-05-27 · Member activity · RM 57.75
App session
2026-05-15 · OPLUMO Outlet 7
Points credited
2026-05-03 · Member activity · RM 65.45
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 7
Outlet purchase
2026-04-09 · Member activity · RM 73.15
Points credited
2026-03-28 · OPLUMO Outlet 7
Outlet purchase
2026-03-16 · Member activity · RM 80.85