Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 09607
VM0009607Silvermember9607@example.test · +601110009607 · Preferred outlet: OPLUMO Outlet 3
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,074
Current loyalty balance
Lifetime Spend
RM 2,593
Across 35 visits
Total Visits
35
Since 2024-12-29
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,074 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 3
Outlet purchase
2026-08-21 · Member activity · RM 63.00
App session
2026-08-09 · OPLUMO Outlet 3
Points credited
2026-07-28 · Member activity · RM 71.40
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 3
Outlet purchase
2026-07-04 · Member activity · RM 79.80
Points credited
2026-06-22 · OPLUMO Outlet 3
Outlet purchase
2026-06-10 · Member activity · RM 88.20