Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09600
VM0009600Silvermember9600@example.test · +601110009600 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
1,399
Current loyalty balance
Lifetime Spend
RM 1,749
Across 18 visits
Total Visits
18
Since 2025-06-24
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,399 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 13
Outlet purchase
2026-04-14 · Member activity · RM 79.50
App session
2026-04-02 · OPLUMO Outlet 13
Points credited
2026-03-21 · Member activity · RM 90.10
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 13
Outlet purchase
2026-02-25 · Member activity · RM 100.70
Points credited
2026-02-13 · OPLUMO Outlet 13
Outlet purchase
2026-02-01 · Member activity · RM 111.30