Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00960
VM0000960Goldmember960@example.test · +601110000960 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
3,056
Current loyalty balance
Lifetime Spend
RM 3,821
Across 30 visits
Total Visits
30
Since 2025-01-09
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
116d
2026-06-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,056 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 9
Outlet purchase
2026-06-03 · Member activity · RM 118.50
App session
2026-05-22 · OPLUMO Outlet 9
Points credited
2026-05-10 · Member activity · RM 134.30
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 9
Outlet purchase
2026-04-16 · Member activity · RM 150.10
Points credited
2026-04-04 · OPLUMO Outlet 9
Outlet purchase
2026-03-23 · Member activity · RM 165.90