Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 09586
VM0009586Silvermember9586@example.test · +601110009586 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,308
Current loyalty balance
Lifetime Spend
RM 1,636
Across 14 visits
Total Visits
14
Since 2025-09-03
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,308 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 16
Outlet purchase
2026-04-13 · Member activity · RM 93.75
App session
2026-04-01 · OPLUMO Outlet 16
Points credited
2026-03-20 · Member activity · RM 106.25
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 16
Outlet purchase
2026-02-24 · Member activity · RM 118.75
Points credited
2026-02-12 · OPLUMO Outlet 16
Outlet purchase
2026-01-31 · Member activity · RM 131.25