Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 09578
VM0009578Silvermember9578@example.test · +601110009578 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,328
Current loyalty balance
Lifetime Spend
RM 1,660
Across 23 visits
Total Visits
23
Since 2025-06-06
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
94d
2026-07-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,328 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 8
Outlet purchase
2026-06-25 · Member activity · RM 57.00
App session
2026-06-13 · OPLUMO Outlet 8
Points credited
2026-06-01 · Member activity · RM 64.60
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 8
Outlet purchase
2026-05-08 · Member activity · RM 72.20
Points credited
2026-04-26 · OPLUMO Outlet 8
Outlet purchase
2026-04-14 · Member activity · RM 79.80