Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 09574
VM0009574Silvermember9574@example.test · +601110009574 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
1,561
Current loyalty balance
Lifetime Spend
RM 1,952
Across 15 visits
Total Visits
15
Since 2025-09-13
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
139d
2026-05-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,561 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 4
Outlet purchase
2026-05-11 · Member activity · RM 126.75
App session
2026-04-29 · OPLUMO Outlet 4
Points credited
2026-04-17 · Member activity · RM 143.65
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 4
Outlet purchase
2026-03-24 · Member activity · RM 160.55
Points credited
2026-03-12 · OPLUMO Outlet 4
Outlet purchase
2026-02-28 · Member activity · RM 177.45