Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 09571
VM0009571Silvermember9571@example.test · +601110009571 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted Out
Points Balance
1,976
Current loyalty balance
Lifetime Spend
RM 2,470
Across 20 visits
Total Visits
20
Since 2025-10-13
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,976 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 1
Outlet purchase
2026-09-08 · Member activity · RM 85.50
App session
2026-08-27 · OPLUMO Outlet 1
Points credited
2026-08-15 · Member activity · RM 96.90
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 1
Outlet purchase
2026-07-22 · Member activity · RM 108.30
Points credited
2026-07-10 · OPLUMO Outlet 1
Outlet purchase
2026-06-28 · Member activity · RM 119.70