Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 09568
VM0009568Goldmember9568@example.test · +601110009568 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
4,124
Current loyalty balance
Lifetime Spend
RM 5,155
Across 44 visits
Total Visits
44
Since 2024-07-16
Average Order Value
RM 144
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,124 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 15
Outlet purchase
2026-08-17 · Member activity · RM 108.00
App session
2026-08-05 · OPLUMO Outlet 15
Points credited
2026-07-24 · Member activity · RM 122.40
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 15
Outlet purchase
2026-06-30 · Member activity · RM 136.80
Points credited
2026-06-18 · OPLUMO Outlet 15
Outlet purchase
2026-06-06 · Member activity · RM 151.20